Build confidence in the ServiceNow platform and certify your IT service management (ITSM) skills. This ServiceNow Certified Administrator (CSA) admin training will help you get comfortable with the ServiceNow modern UI (Next Experience Unified Navigation interface) through engaging, bite-sized videos. As you start using the platform like a real administrator, you’ll master key features such as Form Builder, ACLs, Service Catalog, Flow Designer, workflows, and notifications. You’ll also dive into instance setup, data visualization, email integration, access control, and automated onboarding. Along the way, you’ll reinforce concepts with step-by-step workflow tutorials you can actually implement in your own organization. By the end of this ServiceNow course, you’ll be ready to manage tables, roles, triggers, analytics and deliver efficient, secure IT services.
Designed for IT staff who already click around ServiceNow but need formal skills, this course is good for junior admins, help-desk leads, and analysts tasked with maintaining the ServiceNow platform. If you approve catalog items, tweak forms, or troubleshoot access issues, this basic administration course will turn daily tasks into certified expertise.
CBT Nuggets fits into my day-to-day amazingly.
Having access to on-demand labs that I could spin up instantly was very helpful. I didn’t have to have a home environment with a bunch of virtual machines spun up. Or worry about destroying things.
This is the gold standard of video training. You always hear in grade school or college that the best teachers are the ones who are passionate in their field. The CBT Nuggets team are extremely passionate and get you motivated for the material.
Download the free ServiceNow Certified Admin study guide to complete this course in about 37 hours.
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