Build the tech skills every professional needs. This technical literacy course helps non-technical users, like office staff, customer service reps, and administrators, confidently navigate today’s digital workplace. Learn how computers work, how to use cloud tools effectively, and how to stay safe online. You’ll gain practical knowledge in hardware, software, and cybersecurity fundamentals so you can troubleshoot simple issues, improve efficiency, and communicate better with IT teams.
This course is for office workers, customer service staff, students, and anyone who needs stronger IT fundamentals. If you work with computers, networks, or cloud apps in any capacity, technical literacy training will make your day-to-day work easier and more efficient.
Very easy and fun way to learn. Keith Barker is my favorite, he'll throw in jokes here and there and it makes me remember certain study points. I highly recommend this app and purchasing subscriptions, it is truly worth the money.
The more I put into learning, the more skills I’m going to have — and the better I’m going to be technically.
It feels like the best and the brightest people are training with you — and they are just hanging out with you and showing you the ropes.
Download the free Technical Literacy study guide to complete this course in about 1 hours.
Download study guide